Cookie Policy

Diverxo uses cookies and similar technologies to ensure the website operates smoothly and to deliver a refined online experience for guests seeking reservations and information. This Cookie Policy explains the types of cookies we use, why we use them, and how you can manage your preferences. By using our site you accept the placement of cookies in accordance with this policy, subject to your choices.

What Are Cookies?

Cookies are small text files placed on your device that store information to help websites function and remember choices you make. They enable features such as secure login, booking continuity, and the preservation of language and display preferences. Cookies may be session-based, expiring when you close your browser, or persistent, remaining for a set period to support ongoing functionality and analytics.

Why Do We Use Cookies?

We use essential cookies to enable core website functions such as secure booking and session management for reservation flows. Analytics cookies help us understand how guests interact with our site so we can improve navigation, content, and performance for a premium user experience. Marketing and preference cookies support personalised communications and ensure that offers and advertising remain relevant to our guests while respecting lawful consent requirements.

How Can You Control Cookies?

You can manage and withdraw cookie consents through the cookie banner or preferences tool available on our site at any time, and you can configure your browser to block or delete cookies. Disabling certain cookies may affect the functionality of the website and could prevent you from making or managing reservations online. For detailed instructions on modifying settings, consult your browser help resources or use the contact information on our site for assistance.

Changes to This Cookie Policy

We may revise this Cookie Policy to reflect changes in cookie practices, features, or legal requirements and will post the updated policy on our website. Substantial changes will be communicated through the cookie banner or other prominent notices to ensure you are aware of modifications. Continued use of the site following notice constitutes acceptance of the updated policy.

Type	Purpose	Duration
Essential	Required for the website to function properly and cannot be disabled.	Session
Analytics	Help us understand how visitors interact with our website to improve performance.	Up to 2 years
Marketing	Used to display relevant advertisements and track campaign effectiveness.	Up to 1 year
Preferences	Remember your settings such as language, region, and display preferences.	Up to 1 year

Contact Us

Email: support@diverxo.com

Address: Calle Princesa 276, 28038 Madrid